offerings

GROWTH MANAGEMENT

Building a foundation that allows you to remain proactive in your business

Let Tiller Solutions provide you with the right administration and communication to allow you to focus on your product or service.  Through a strategic vision, clear objectives, and workflow management, we can make sure you stay on track.  What processes and procedures do you have in place to drive stability?   

Through unbiased and honest feedback, we can establish a foundation for you to be proactive and create clear communication pathways. A lack of information, too much information, or even worse, the wrong information, could derail your team and the plan you have so carefully mapped out. 

• Communication Strategies
• Process development and implementation
• Cross functional department planning
• Policy management and implementation
• Selecting efficient and cost-effective tools
• Making decisions based on your specific market
• Building and managing outsourced partnerships — domestic and global

OPERATIONS AND LOGISTICS

Empowering you to make informed decisions in all of your business relationships. 

During periods of change, you need to focus on your product. Let us focus on your logistics, so we can streamline your daily operations.  By analyzing your current practices we can create initiatives and implement solutions that optimize profits. 

Leverage our network of partners and vendors from over 15 years of experience. Let us do the heavy lifting. 

• Real estate planning and development
• Software analysis, procurement and deployment
• Contract negotiations - Int'l & Domestic
• Vendor procurement and relationships
• Corporate Events
• Regulatory standards

ORGANIZATIONAL EFFICIENCY

Understanding what assets your team already has, is key to maximizing growth. 

Engage Tiller Solutions to make sure you have the right players in the right positions and avoid redundant hiring. Understanding what skills and experience your team has while nurturing opportunities for growth results in a happier team and reduced turnover. 

Your org chart will likely change a lot over the course of your business.  Having a strategic game plan for who you will need in what roles based on growth will help you avoid the high costs that come with recruiting, hiring, training and retaining employees. 

• Formulating and implementing effective policies 
• Non-bias employee evaluation
• Management Training
• Creating and managing productive office operations
• Culture building
• Building effective feedback and growth pathways

CLIENT SERVICES

Translating your customer’s needs across all levels of the business 

Customer service is so much more than having an all star client services team.  From the expectations set during the business development process to the first time they receive an invoice, the customer experience is a 360 degree journey that touches every part of your business. 

We help evaluate how each team is contributing to the client happiness and the overall success of the business.  Everything from translating customer feedback into actionable product changes to improved billing processes helps set your business apart.  We help you create environments for your team to do their best work while promoting an outstanding customer experience.

• Streamline client on-boarding
• Establish product feedback loops
• Monitor client engagement
• Cross departmental communication and collaboration